.crmleadscorebadge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    font-weight: 800;
    font-size: 0.8rem;
}

.crmscorehot {
    background-color: #fef2f2;
    color: #ef4444;
    border: 2px solid #fca5a5;
}

.crmscorewarm {
    background-color: #fffbeb;
    color: #f59e0b;
    border: 2px solid #fcd34d;
}

.crmscorecold {
    background-color: #f1f5f9;
    color: #64748b;
    border: 2px solid #cbd5e1;
}

.criminboxwrap {
    display: grid;
    grid-template-columns: 320px 1fr;
    border: 1px solid var(--bordercolor);
    border-radius: 14px;
    background-color: #ffffff;
    height: 75vh;
    overflow: hidden;
}

.criminboxsidebar {
    border-right: 1px solid var(--bordercolor);
    overflow-y: auto;
}

.criminboxchat {
    display: flex;
    flex-direction: column;
    height: 100%;
}

.crmchatheader {
    padding: 1rem 1.25rem;
    border-bottom: 1px solid var(--bordercolor);
    display: flex;
    align-items: center;
    justify-content: space-between;
    background-color: #f8fafc;
}

.crmchatmessages {
    flex: 1;
    padding: 1.5rem;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 1rem;
    background-color: #f8fafc;
}

.crmbubble {
    max-width: 65%;
    padding: 0.75rem 1rem;
    border-radius: 14px;
    font-size: 0.88rem;
    line-height: 1.4;
}

.crmbubbleinbound {
    align-self: flex-start;
    background-color: #ffffff;
    border: 1px solid var(--bordercolor);
    color: var(--textmain);
    border-bottom-left-radius: 4px;
}

.crmbubbleoutbound {
    align-self: flex-end;
    background-color: #2563eb;
    color: #ffffff;
    border-bottom-right-radius: 4px;
}

.crmchatcomposer {
    padding: 1rem;
    border-top: 1px solid var(--bordercolor);
    display: flex;
    gap: 0.75rem;
    background-color: #ffffff;
}